1. Introduction
SolarInstaller.africa (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.
2. Information We Collect
We may collect the following information:
Personal Information
- Full name
- Email address
- Phone number
- Location or property details
Technical Information
- IP address
- Browser type
- Device information
- Pages visited on our website
Project Information
- Energy requirements
- Property type
- Installation preferences
3. How We Use Your Information
We use your information to:
- Provide solar quotes and service recommendations
- Respond to enquiries and communicate with you
- Improve our website and services
- Connect you with relevant solar installation professionals
- Send updates or relevant service information (if applicable)
4. Sharing of Information
We do not sell your personal information.
We may share your information with:
- Trusted solar installation partners
- Service providers assisting in delivering our services
- Legal authorities if required by law
All third parties are expected to handle your data responsibly and securely.
5. Data Security
We take reasonable steps to protect your personal information from:
- Unauthorized access
- Loss or misuse
- Alteration or disclosure
However, no online platform can guarantee absolute security.
6. Cookies and Tracking Technologies
Our website may use cookies to:
- Improve user experience
- Analyse website traffic
- Understand user behaviour
You can choose to disable cookies through your browser settings.
7. Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Request correction or deletion of your data
- Withdraw consent for data processing
To exercise these rights, please contact us using the details below.
8. Third-Party Links
Our website may contain links to external websites.
We are not responsible for the privacy practices of those websites and encourage you to review their policies.
9. Data Retention
We retain your information only for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
10. Updates to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at solarinstaller.africa/contact-us
⚡ Your Privacy Matters
We are committed to protecting your information while delivering reliable, professional solar solutions across Africa.